Hotel indigo el paso restaurant menu9/9/2023 Something that is seen in other Hotels and Pool resorts. Indeed for tables we did establish a minimum consumption. At a certain time, sure enough we had run out of chairs and lounge chairs for Guests. Sure enough, this event being mentioned was a most successful one and turn out was high. Guests do have access to our Pool area like always. I was wishing to give a good review but Hotel guests comfort should be a priority and this wasn't my case at all.ĭear Edson R, We appreciate your detailed review and we are truly sorry your expectations were not met for your stay when we had that Pool Party. The restaurant has a nice concept, we had breakfast and you can find an entree for 10 dlls and up, the amount of food was good, taste just Ok. The bar tenders give you a nice show with their abilities to flipping and playing with the bottles while serving your drink I guess that's why they charge more than any other bar around because the drinks are not that good, a few blocks away you can find cheaper and better options. The pool is just ok and if you're planning to get a sunbath do it before 4pm because the pool will get the hotel shade. I felt we were at a big night club with rooms, not in a hotel with a bar definitely is not a place for families. which I wouldn't mind if the rooms were sealed against noise but they're not, we could hear the music like if we were at a club even at the 8th floor where we were staying, noise from the halls and the other rooms could be heard as well. This wasn't true, the DJ kept playing until 2 a.m. Anyways, when we checked in we were told that the Pool party was going to be over by 10 pm and the DJ was going to keep playing for a couple of hours longer. This is the first time I experience that awkward situation where you have to buy a bottle in order to use the pool area even though you're a hotel guest!! what type of service is that? Wait.bottle service at the pool deck? yes that means glass containers and drunk people, the worst combination around a pool!!!! Obviously safety was not a priority. Many other guests experienced this awful situation, so basically we had to leave the pool area because apparently the hotel guests were least welcomed. Then we ordered a couple of cocktails at the bar (the waiters were only interested in people with bottle service) and by the time we finished our cocktails and decided to get in the pool, another waitress approached to us leaving a "Reserved" note on the table and told us that as soon as somebody ask to purchase a "bottle service" they will ask us to move from the table. As a hotel guest I was hoping to use the pool like any other hotel, nevertheless we found out that in order to get a chair at the pool area we needed to order a 100 dlls liquor bottle service as a minimum! (If I wanted a 4 seats table I had to purchase 2 bottles) So I wasn't comfortable leaving my belongings and towels somewhere at the floor, so we moved to another area between the pool and the entrance where we were asked to buy a bottle service again!, then we asked where we could sit down, drink a cocktail and leave our towels so we can finally use the pool, the only place they told us was inside the bar, so we moved there. There was the pool opening party with a DJ booth playing club music and waiters were all over the place. Here's my story: The hotel was remodeled and they did a good job upgrading the building, it has a great urban trendy style, not common around the area, front desk personnel very professional but everything was overshadowed by many factors. It was disappointing I got none of the above. The plan was to have a weekend getaway and get a room to: *Relax *Use the hotel facilities ( pool, bar.) *Sleep Comfortable.
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